Open

Client & Project Manager

Type: Part Time
Location: Remote
Discipline: Client Services

About Basil Design Company

We are a brand design and web development agency creating custom work for companies across a variety of industries. Our team is dedicated to delivering high-quality work, making sure our clients’ business goals are met through exceptional design, branding, and user experience.

High quality client experiences are the most important part of our business. Our clients are our sales team, and our work is our marketing.

About this opportunity

We are seeking an experienced, detail-oriented Client & Project Manager to join our team. You will be the main point of contact between clients and our internal team, making sure projects are delivered on time, within scope, and beyond expectations. You will work closely with designers, developers, and clients to coordinate tasks, manage timelines, and keep client satisfaction high.

Responsibilities

Serve as the primary contact for clients, keeping communication clear and relationships strong.
Oversee the project lifecycle from kickoff to completion, managing timelines, budgets, and deliverables.
Coordinate with designers and developers so work aligns with project goals and client expectations.
Identify and manage project risks, issues, and changes, keeping clients informed and involved in decisions.
Update clients on progress regularly, gather feedback, and address concerns.
Create and maintain project documentation, including timelines, scopes, and briefs.
Facilitate team meetings and keep everyone involved in a project aligned.

Requirements

Personal Skills · Required

Excellent written and verbal communication.
Highly charismatic.
Able to manage multiple projects at once in a fast-paced environment.
Highly organized with strong attention to detail.
Problem-solving mindset that anticipates risks before they land.
Collaborative, proactive, and highly accountable.
Comfortable managing expectations and navigating difficult conversations.

Project Management · Required

3+ years in client management, project management, or a related role.
Strong grasp of timeline and resource management.
Experience with cross-functional teams of designers, developers, and marketers.
Able to keep projects within budget.
Experience in a design or creative agency environment.

Software · Required

Proficiency in Notion, Slack, and Figma.
Strong familiarity with Google Workspace.

Nice to Have

Familiarity with Adobe Creative Suite.
Experience with web development workflows and terminology.

How to apply

Passionate about exceptional client experiences? We would love to hear from you.

Apply to BDC